Monday, October 31, 2011

iKnow project:
there are more outputs to come, but now online and in print copies:

Joe Ravetz, Rafael Popper, Ian Miles 2011,
iKNOW ERA Toolkit - Applications of Wild Cards and Weak Signals to the Grand Challenges & Thematic Priorities of the European Research Area
92pp  iKnow Project,  Manchester Institute of Innovation Research, The University of Manchester: Manchester UK  available at: http://community.iknowfutures.eu/pg/file/popper/view/11926/iknow-era-toolkit-2011



And in R Popper, J Butler (eds) 2011, iKnow Policy Alerts
Manchester: University of Manchester, Manchester Institute of Innovation Research

I contribute to three alerts: 
T Sveinsdottir, I Miles, R Popper,  Y Nugroho, J Ravetz,  with J de Clerck-Sachsse, D Dumitrescu, G Griffin, D Johann, J Medina, K Miciukiewicz, 2011
“Transhumanism becomes a significant force”
T Sveinsdottir, I Miles, R Popper,  Y Nugroho, J Ravetz,  with J de Clerck-Sachsse, D Dumitrescu, G Griffin, D Johann, J Medina, K Miciukiewicz, 2011
“Abrupt disintegration of the Euro Zone”
R Popper, I Miles, Y Nugroho, J Ravetz, T Sveinsdottir with J de Clerck-Sachsse, D Dumitrescu, G Griffin, D Johann, J Medina, K Miciukiewicz, 2011
“Major EU state elects neo-fascist leader”


Tuesday, September 27, 2011

Innovation and the Service Economy

chapter in Innovation: Perspectives for the 21st Century, Madrid, BBVA
 



Thursday, September 15, 2011

Prof Ian Miles, University of Manchester - Creating value through multi-disciplinary competences and capabilities
this is:
Ian Miles (2010) "Creating value through multi-disciplinary competences and capabilities”
The second EPISIS service innovation conference: European and National Strategies for Service Innovation - Service Innovation as a Driver Value Creation, 6 – 7 September 2011, Universitätsklinikum Hamburg-Eppendorf (UKE), Hamburg, Germany

Monday, July 11, 2011

SCENARIO PAPER
(In a good collection)
A James and I Miles “Using Scenarios to Characterise Complex Policy Interrelationships: the SANDERA Project” presented at Security in Futures – Security in Change, 3-4 June 2010, Finland Futures Research Centre (FFRC). University of Turku, Finland.
This is now published as pp154- 168, in Burkhard Auffermann & Juha Kaskinen (editors) SECURITY IN FUTURES – SECURITY IN CHANGE (Proceedings of the Conference“Security in Futures – Security in Change”, 3-4 June 2010, Turku, Finland) FFRC eBOOK 5/2011; ISBN 978-952-249-063-6; ISSN 1797-132 at http://ffrc.utu.fi/julkaisut/e-julkaisuja/eTutu_2011_5.pdf#page=144

Wednesday, June 22, 2011

A couple of interviews posted online

CIGREF: http://www.fondation-cigref.org/points-de-vue-sur-le-programme-isd-professor-ian-miles/
HSE: http://www.hse.ru/en/news/29624424.html

Plus, there are several new presentations (on e-business) on SLIDESHARE.NET, and publications at SCRIBD.COM

Monday, May 23, 2011

There is a set of three videos posted on Youtbe in which I am, interviewed about servitisation/serviciation.

They are at:
http://www.youtube.com/watch?v=rwLWatws5B4&feature=related
http://www.youtube.com/watch?v=bDqqTOS75Jo&feature=related
http://www.youtube.com/watch?v=jR18cV7g__I&feature=related


Thank you SocialBrain (I had quite forgotten this interview)

Friday, March 11, 2011

Three more reports online:

Julie Basset, Ian Miles and Hugo Thénint (2011)
INNOVATION UNBOUND: Changing innovation locus, changing policy focus
42pp,Versailles, LLA; report to DG Enterprise, available at: http://grips-public.mediactive.fr/knowledge_base/dl/905/orig_doc_file/

Ian Brown and Malte Ziewitz (Oxford Internet Institute) with Simon Forge (SCF Associates Ltd) and Individual Experts: Karmen Guevara, Colin Blackman, Lara Srivastava. Motohiro Tsuchiya, Jonathan Cave, Ian Miles and Rafael Popper , 2010,
Toward a Future Internet: Delphi-based scenarios assessment of possible
trajectories for a future internet - DELPHI SURVEY ROUND 2 RESULTS
SMART 2008/0049Available at: http://www.internetfutures.eu/wp-content/uploads/2010/09/The-Future-of-Internet-by-2020-Second-Round-Results-version-3.1-27-Sept.pdf

Ian Brown and Malte Ziewitz (Oxford Internet Institute) with Simon Forge (SCF Associates Ltd) and Individual Experts: Karmen Guevara, Colin Blackman, Lara Srivastava. Motohiro Tsuchiya, Jonathan Cave, Ian Miles and Rafael Popper , 2010, Toward a Future Internet: Interrelation between Technological, Social and Economic Trends, DELPHI SURVEY ROUND 1 RESULTS
SMART 2008/0049 report for DG Information Society and Media, Available at: http://www.internetfutures.eu/wp-content/uploads/2010/09/future-internet-round-1-delphi-report-22mar2010.pdf

Thursday, February 24, 2011

R Popper, L Georghiou, M Keenan, I Miles (eds) 2010
Evaluating Foresight: fully-fledged evaluation of the Colombian Technology Foresight Programme
Santiago de Cali, Colombia: Universidad del Valle ISBN 978-958-670-842-5
Available at http://community.iknowfutures.eu/action/file/download?file_guid=2204

Monday, February 21, 2011

Some recent online appearances:

Kurt Allman, Jakob Edler, Luke Georghiou, Barbara Jones, Ian Miles, Omid Omidvar, Ronnie Ramlogan and John Rigby, 2011
Measuring wider framework conditions for successful innovation: A system’s review of UK and international innovation data
London, NESTA Index report: January 2011 MWFC/65; available at:
http://www.nesta.org.uk/publications/assets/features/measuring_wider_framework_conditions_for_successful_innovation

Jeremy Millard (Rapporteur); Meglena Kuneva (Chair), Csaba Dózsa, Erika Mann, Ian Miles,
Anne-Sophie Parent, Diogo Vasconcelos 2010
Interim Evaluation of the Ambient Assisted Living Joint Programme: Unlocking innovation in ageing well
Report of High-Level Expert Panel, appointed by the European Commission/DG Information Society & Media available at:
http://ec.europa.eu/information_society/activities/einclusion/research/aal/interim_review/index_en.htm

I Miles, 2010
Demand-Led Innovation
INNOGRIPS Mini Study 05, Global Review of Innovation Intelligence and Policy Studies, March 2010 at:
http://grips-public.mediactive.fr/knowledge_base/view/898/demand-led-innovation/

R Phaal and I Miles, 2009
Practice on Roadmapping
Prague, Technology Center of the Academy of Sciences ASCR, for United Nations Industrial Development Organisation (UNIDO) ISBN 978-80-252-0109-1 at
http://www.tc.cz/dokums_raw/practice-on-roadmapping_1265907945.pdf

Julie Basset, Ian Miles and Claudie Tallineau, 2009
Public sector innovation to address societal challenges: Enhancing innovation in public services through transnational cooperation
(report of Innovation Policy Workshop no. 5, 28-29 October 2009, Brussels) INNOGRIPS
At: http://grips.proinno-europe.eu/knowledge_base/view/881/enhancing-innovation-in-public-services-through-transnational-cooperation-workshop-report/

Ian Miles and Yanuar Nugroho, 2009
Microfinance and Innovation
INNOGRIPS Mini Study 05, Global Review of Innovation Intelligence and Policy Studies, February 2009 at: http://grips.proinno-europe.eu/knowledge_base/dl/786/orig_doc_file/

Paul Baker, Ian Miles, Luis Rubalcaba, Nora Plaisier, Saara Tamminen and Isabelle de Voldere, 2008
Study on Industrial Policy and Services – Part 1 (Within the Framework Contract of Sectoral Competitiveness Studies – ENTR/06/054) Rotterdam,ECORYS available at:
http://ec.europa.eu/enterprise/policies/industrial-competitiveness/files/industry/doc/industrial_policy_and_services_part_1_en.pdf

Wednesday, November 24, 2010

I Miles, 2010, “Engineering, foresight and forecasts of the future” pp54-55 (section 3.1)
in Tony Marjoram (ed), Engineering: Issues and Challenges for Development Paris: UNESCO , ISBN 978-92-3-104156-3 available online at: http://unesdoc.unesco.org/images/0018/001897/189753e.pdf

Thursday, December 03, 2009

RENESER Project
which is:

Pim den Hertog (Project coördinator), H. Bouwman, Jeroen Segers (Dialogic, Utrecht); L, Green J. Howells, I. Miles, B. Tether (CRIC/PREST, Manchester); J.Gallego, A. Narbona, L. Rubalcaba (University of Alcala and Servilab, Madrid); Thomas Meiren, Inka Moerschel (Fraunhofer IAO, Stuttgart) 2006

Research and Development Needs of Business Related Service Firms (RENESER Project)

Delft: Dialogic innovatie & interactie

note that the misauthoring of this in GS means that Publish or Perish finds no hits for it!

Tuesday, November 24, 2009

GRIPS newsletter no 9
editorial on public services. (full text that had to be edited down, below)

and a blast from the past:

S Metcalfe and I Miles, 1997, “Services: Invisible Innovators?” presented at: Conference on Service Sector Productivity and the Productivity Paradox Ottawa, April 11-12 1997 http://www.csls.ca/events/confers/metcalfe.pdf



Public Service Innovation

This editorial draws on a few of the ideas developed at the recent INNO-GRIPS policy workshop on Public Sector Innovation.

Discussion at the workshop reflected a consensus on at least three points. First, public services are often highly innovative- competitive pressures and social concern drive innovation here. But, second, there are strong barriers to innovation and its diffusion in many public service organisations. Third, social, political and economic arguments underline the importance of stimulating more innovation in public services. Public service innovation should support the objectives of these services and not just reinforce the agenda of specific professions or organisations. Social and technological changes mean, too, that we may need to reconsider the objectives of public services. The Grand Challenges that Europe confronts can be translated into Grand Ambitions for our public services, in a world where citizens are increasingly demanding and informed users of services and agents of change in their own right.

Many public service innovations remain localised when they could be adopted more broadly to great effect. Knowledge about such innovations is lacking and those confronting problems need ways of finding out what public service innovations have been successfully brought to bear on similar problems elsewhere and tools to help them assess the requirements for adaptation of these innovations in new contexts. Such relevant experience may come from private or third sector providers of public services, as well as national and local government bodies.

There is also the issue of service objectives and outcomes. While there are many incremental innovations to diffuse that can improve service quality, we also need to consider more transformative innovations that can ensure the achievement of social goals. This may mean borrowing models from private sector organisation and management – an example is the way in which NHS Direct in the UK, inspired by telephone banking services, provides a first port of call for people facing health problems to get advice on which public services to turn to. While there are issues of access to consider, newer technologies, such as the Web and mobile phones, and emerging devices like health monitoring systems, could be used to restructure relations between citizen/consumers and care providers in dramatic ways. Public services should learn from external experiences but they can also be sources of innovation in their own right, and influence innovation elsewhere through demonstration effects and procurement.

Public service innovation is important for addressing societal challenges, maintaining economic dynamism and improving quality of life But fostering such innovation is more than just a matter of better dissemination of information and sharing of experiences. It will involve the development of tools for service design and engineering, the creation of spaces for creativity and testing of ideas and learning methods of innovation management. It will require leadership that can promote innovation, pay attention to ideas emerging from all stakeholders, and challenge the risk-averse culture of many public organisations.

We cannot hope to achieve all of these conditions overnight, but progress on even a few of them could help unleash innovation, and good examples in one dimension or at one location may inspire change elsewhere. Then we can look forward to public services being seen, not as laggards, but as exemplary innovators.

Wednesday, May 20, 2009

New editorial for GRIPS newsletter:

Ian Miles 2009, Editorial, P2 Inno-GRIPS Newsletter n°7 April 2009
Available at:
http://grips.proinno-europe.eu/?p[n1]=newsletter

Monday, March 30, 2009

PRO INNO Europe: INNO-Grips
contributions to several issues of this:

Special issue (Feb 2009) : Kathryn Morrison, Paul Cunningham and Ian Miles, 2009 “What can innovation offer - in terms of faith, hope and charity?”

Ian Miles 2009 Editorial: “Riding Out the Storm - or Rising above it?”

(also editorials in issues 3 and 4)
Inno-GRIPS Newsletter n°6 January 2009: Yanuar Nugroho & Ian Miles 2009 "Linking Microfinance and Innovation"

Inno-GRIPS Newsletter n°4 July 2008 Ian Miles, "“Innovation Culture”

Friday, August 29, 2008

Thinking Ahead on e-Skills in Europe Executive Summary

(CEPIS, 2006) no attribution, but authors were: Matthew Dixon, Con Gregg, Ian Miles, Lawrence Green

The main report by these authors “Thinking Ahead on e-Skills for Europe seems a little elusive online. but the Annexes are here


e-Skills Background report: This is:
THINKING AHEAD ON e-SKILLS FOR THE ICT INDUSTRY IN EUROPE:
Harnessing our Strengths and Diversity for the World Stage
Background Paper (separated out, at the request of the European Commission, from the Project Report on e-Skills Foresight Scenarios for the ICT Industry, provided for clarification purposes in support of that Report; mainly, if not entirely, prepared by Matthew Dixon; a lot of clarification on definitions etc.), Council of European Professional Informatics Societies
November, 2007

Thursday, August 28, 2008

IMPRESS: Project
This project contains the report "The Impact of Clean Production
on Employment in Europe – An Analysis using Surveys and Case Studies" published in 2000
by (ZEW) Klaus Rennings, Thomas Zwick, Suhita Osório-Peters
(FEEM) Matteo Bartolomeo, Andrea Marsanich
(MERIT) Rene Kemp, Anthony Arundel, Leann Chervenic-Poeth
(PREST) Ian Miles, Steven Glynn
(FHSO) Najib Harabi, Mathias Binswanger, Annette Jochem
at: ftp://ftp.zew.de/pub/zew-docs/impress/Finalreport_for3_2.pdf

Thursday, July 17, 2008

Rafael Popper, Michael Keenan, Ian Miles, Maurits Butter, Graciela Sainz de la Fuenta 2007, Global Foresight Outlook 2007 for the
EFMN Network at

http://www.foresight-network.eu/files/reports/efmn_mapping_2007.pdf

Tuesday, July 15, 2008


Hidden innovation in the creative industries


Ian Miles and Lawrence Green, July 2008, Hidden Innovation in the creative industries published by NESTA, London

Innovation has been a subject of serious academic and policy interest for several decades. The ‘creative industries’ have been studied for a shorter period of time, but perhaps more intensely. However, we do not understand well the process of innovation within the creative industries, nor how waves of innovation from elsewhere impact upon them. Since they represent a large and fast-growing part of our economy, this gap in our understanding needs to be remedied.

This research project uses the tools of ‘traditional’ innovation research to explore, analyse and compare innovation in four sectors that are critical to the UK’s creative future: videogames development, product design, advertising, and independent broadcast production. Technology is an important driver of innovation in all four sectors, but much innovation remains ‘hidden’ – uncounted by traditional innovation indicators. Moreover, the sectors studied display varied abilities to adapt to new technologies and increasing competition.

Tuesday, April 15, 2008


AT
PRO INNO Europe: INNO-Grips
"Editorial" p2 in Inno-GRIPS Newsletter n°3 April 2008, special issue on innovation for development

Short enough to reproduce here:

"Our preoccupation with the new challenges of climate change and an ageing population is understandable, given their seriousness. But many
of the old problems that beset humanity are still very much with us. Many people remain locked in extreme poverty, confronting hunger and disease
on a daily basis. Yes, there are political factors at play: bad governance, cross-border and domestic conflict, and lack of investment in nurturing human
capabilities. Is it too presumptuous to think that innovation will be part of the solution? After all, there has been considerable progress in many
regions of the world, in terms of economic growth and raised living standards (though often at a cost).

Innovation – in terms of technology transfer and diffusion; use of advanced technologies; and some advanced organisational techniques and service activities –
is certainly a substantial part of these success stories.

Of course, the theme of science and technology for development is
a long-established one. In Europe, the last peak in research and
practice was probably in the 1970s, before the neoconservative
approach to politics persuaded many decision makers that practically all problems would be solved by freeing up trade and investment, and
letting markets operate more freely. The world has changed substantially since then.

New fundamental technologies, globalisation, geopolitical change,
environmental problems, the rise of new “emergent economies”, and many other factors have redrawn the context for development. Or have they?

In the 1970s the situation facing developing countries was substantially different from that facing the industrialised countries a century or so
earlier. We were in a world where technologically advanced nations were investing heavily into further technology development; where corporations were organising their production and distribution in a new international division of
labour; where notions of “catch up” were counterposed against those of “appropriate
technology”. This did not prevent some countries from transforming themselves dramatically, in short periods of time, though this rests on the
basis of long-term investment and strategy.

Now, the countries that seem most locked into cycles of low growth and persistent poverty are facing a situation that is in some ways more
extreme (faced, for example, with the impacts of climate change). But there are also lessons to be learned from how others have achieved some
degree of development and even “catch up” (though the term is very imperfect): new
technologies; growing understanding of how innovation and knowledge
transfer strategies may differ from technology policies; decades of
practical experience in both top-down and grassroots mobilisation of
innovation for development.

It is in this context that INNOGRIPS organised its Think Tank
meeting on Innovation and the fight against Poverty, Hunger and Disease
in Rabat last December (2007), exploring how approaches to
innovation and development are responding to the new global context, and what lessons could be drawn from various approaches. A rich discussion
highlighted important areas for further work and identified issues to consider in policy formulation.

We hope that it will be the beginning of an ongoing set of dialogues on these themes. In this special edition of the newsletter we present a variety of interesting articles linked to these themes, which include an expert's view on
breaking down barriers to innovation and unlocking potential in developing countries; exploring the potential of the internet in transforming civil society organisations in a developing country, and we feature an example of
progress in doing innovation based business in India."