Ian Miles, 2005: "Service Innovation and the European Economy: from Lisbon to London"
Presented at Nordic Conference: Innovation and Value Creation in the Service Economy Soria Moria, Oslo, 25-26 October 2005 (Research Council of Norway) Available at: http://www.forskningsradet.no/servlet/BlobServer?blobcol=urlvedleggfil&blobheader=application%2Fpdf&blobkey=id&blobtable=Vedlegg&blobwhere=1130177852192