Thursday, March 29, 2012

Service Economy 3.0


Ian Miles:  “Service Economy 3.0”
Keynote presentation at IAMOT, Taiwan, March 2012
http://www.iamot2012.org.tw/pdf/Service%20Innovation%20in%20the%20Post-Industrialized%20Society_Service%20Economy_Prof%20Ian%20D%20Miles.pdf

early account - paper now published in Technovation. 
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